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Terms and Conditions

Article 1 (Service Content and Usage Fees)

1. Our company will provide this service to customers.

2. Customers will pay usage fees to our company based on the fees prescribed by our company.

3. If a customer cancels a reservation, the following cancellation fees will be charged.

(1) Cancellation the day before: 50% of usage fee

(2) Cancellation on the day: 100% of usage fee

(3) No-show: 100% of the usage fee

4. If you are unable to arrive by the time of your reservation, please contact us in advance. If you are more than 30 minutes late without contacting us, we will consider this to be a no-show. If you arrive late, the time you can use the facilities will be reduced accordingly.
 

Article 2 (Agreement on Health Conditions)

1. We will not allow use of the sauna room by those who fall under the following health conditions, those who have been prohibited from bathing by a doctor, or those who are not in perfect physical condition.

Contraindications Acute illnesses (especially if you have a fever), inflammation of internal organs (for example, inflammation of the heart or blood vessels), untreated pulmonary tuberculosis, malignant tumors, previous stroke, serious heart disease, respiratory failure, myelopathy or renal failure, hemorrhagic , skin disease, or other diseases that are generally in an advanced stage, customers who experience heart problems even when resting, customers with severe anemia, customers who may have an infectious disease, customers who are pregnant (especially in the early and late stages) or who may be pregnant, those with high blood pressure, diarrhea, those who have just had an operation or are extremely tired, those with injuries that cause bleeding, those who are menstruating and have bleeding, those with illnesses that require lying in bed, etc.

2. By agreeing to these terms and conditions, you are confirming that you do not fall into any of the categories listed in the previous section, that you have not been prohibited from bathing by a doctor, and that you are in perfect health. You are also confirming that our company will not be held responsible for any physical discomfort or other damage or harm that occurs as a result of you being in any of the aforementioned conditions.

3. The use of services provided by the facility, such as the sauna and its amenities, is at the discretion of the user, and the company will not be held responsible for any physical changes.
 

Article 3 (Prohibited Items)

1. If a customer falls under any of the following items, or there is a risk that they may fall under any of the following items, we may ask them to stop using our services, leave the facility, or take other measures. In this case, the customer must pay the full amount of the usage fee for the services they reserved to our company as a cancellation fee.

(1) Bringing flammable items or information devices (PCs, mobile phones, tablets, etc.) into the sauna room

(2) Bringing items that may deform or burn, such as glasses, earrings, necklaces, rings, and other precious metals, into the sauna room

(3) Smoking or excessive drinking in the facility

(4) Use for purposes other than those for which the facility is intended

(5) Destruction or defacement of the facility

(6) Noise nuisance

(7) Acts of violence and other criminal acts

(8) Removing equipment from the premises

(9) Acts that affect the hygiene of other customers, such as cooking, shaving, or cutting hair in the washroom or bath

(10) Other acts that violate these rules or other rules, acts that interfere with the business of the facility, acts that cause damage to the facilities or equipment, and acts that cause discomfort or inconvenience to other users

2. In the event of any prohibited acts in violation of the following items, in addition to the measures in Article 1, Paragraph 1, a penalty of 50,000 yen shall be paid.

(1) Use for the purpose of a sex establishment or other sexual services

(2) Use for the purpose of gambling
 

Article 4 (Exclusion of Transactions with Antisocial Forces)

1. The customer shall represent and guarantee the following matters.

  1. That the customer and the customer's officers and shareholders (hereinafter referred to as “related parties”) are not organized crime groups, organized crime group-related companies, or persons equivalent to these, or their members (hereinafter collectively referred to as “antisocial forces”).

  2. That the customer and the customer's related parties do not use antisocial forces.

  3. Neither you nor any of your affiliates will provide funds or other support to antisocial forces, or cooperate with or be involved in the maintenance or operation of antisocial forces.

  4. Neither you nor any of your affiliates will have any relationship with antisocial forces.

  5. The Customer shall not use violence, deception or threatening language against the Company, nor shall the Customer defame the Company's honor or trust, nor shall the Customer interfere with the Company's business, either by himself/herself or through a third party.

2. In the event that the Company deems that the Customer has violated the preceding paragraph, the Company may immediately cancel the entire or a part of this Agreement without the need for notice, demand or other procedures. Even if the customer incurs any damage as a result of the cancellation based on this article, the company shall not be liable for compensation for any damage.

 

Article 5 (Management of Left-Behind Items)

1. The customer shall confirm, at their own responsibility, that there are no items left behind in the facility (hereinafter referred to as “left-behind items”) when vacating the facility.

2. Due to the nature of our service, in principle, if the facility is being used by another customer, we will not be able to immediately check whether there are any items left behind or collect any items left behind, and we will not be liable for any damages caused by leaving items behind.

3. If a customer requests that the Company check and collect any left-behind items, the Company will only respond to the customer's request if it judges that it is possible to collect the items based on the nature of the left-behind items, the usage status of the facilities, the work status of the Company's employees, and other circumstances.

4. If the Company collects any left-behind items from the facilities without a request from the customer, it will handle them in accordance with the following items. However, any abandoned property that has no property value and is difficult to store on a continuous basis may be disposed of immediately without following the items below.

(1) Any abandoned property that has no property value, or any property that is likely to spoil, hazardous materials, or any other abandoned property that is difficult to store on a continuous basis will be stored for three days, including the day of collection, and if the owner does not request to pick it up during this time, it will be disposed of.

(2) For driver's licenses, passports, credit cards, currency, banknotes, stamps, postal stamps, securities, gift certificates, precious metals, mobile phones and jewelry, we will report them as lost property to the local police station and hand them over. However, if the report is not accepted, the item will be kept for three months from the day it was found, and if the owner's name and address are found during that time, the owner (or the credit card company in the case of a credit card) will be notified to come and collect it. If the owner's name and address are not found within three months of the day it was found, or if the owner does not come to collect it, it will be disposed of.

(3) Firearms, swords, drugs and other items that are prohibited by law will be immediately reported to the local police station and surrendered.

(4) Any abandoned articles that do not fall under any of the above (1) to (3) will be kept for one month from the date of collection, and if the owner does not request collection within that time, they will be disposed of.

(5) The Company shall not be liable for any damages incurred by the customer or any other third party as a result of the disposal of abandoned articles in accordance with the provisions of this paragraph.
 

Article 6 (Agreed Jurisdiction)

The Tokyo District Court or the Tokyo Summary Court shall be the exclusive court of first instance with jurisdiction over disputes related to this agreement, depending on the amount of the claim.

 

Article 7 (Consultation)

Matters not stipulated in this agreement and matters that give rise to doubt shall be decided upon consultation between our company and the customer.

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